Sales Consultant

Are you a graduate who's keen to develop a career in sales? Are you looking for a role which will challenge you to be the best you can be? At The Flow Group, we have an exciting opening for a driven, competitive and marketing-focused Sales Consultant.

Company Overview: Founded in 2008, The Flow Group has always stayed committed to our one simple goal - to help businesses save money on their mailing and fulfilment, reduce their stress during big projects and ultimately increase their revenue and profits. Over the years, we have experienced continual growth and now comprise three multi-award-winning brands: Flow Fulfilment, Mr Flyer and The Personal Print Portal.

Purpose: The core purpose of a Sales Consultant is to educate, advise and provide solutions for new leads and existing customers to build their business as simply as possible. When executed effectively, the results, and ultimate measurement of your success, will be derived from the value of recurring gross profit you drive into the company.

Core Values: Every new lead or existing client should come away convinced about our core values:

1. "This will build my business."
2. "This is a no-brainer decision."
3. "I was advised and educated, rather than sold to."

Brand Promise: Everything we do is to make life simpler, faster and cheaper for our new leads and existing customers.

Key Responsibilities: Your ultimate responsibility is to drive recurring gross profit into the company. We will provide you with invaluable knowledge across such dynamic fields as direct marketing, fulfilment and print. In addition, you will learn how to effectively convey and continuously demonstrate our core values to both new prospects and existing clients, which will typically include such tasks as:

• Contact new inbound leads to build rapport, discuss their needs, identify their goals, advise them on the most appropriate solutions to help grow their businesses, and close long-term sales contracts and subscriptions.
• Strengthen relationships with existing clients by assisting them in tracking the ROI of their marketing solutions, offering new insights and developing creative solutions to maximise the potential of their marketing efforts. 
• Assist in driving sales, managing the day-to-day operation and monitoring the efficiency of our print management platform, The Personal Print Portal.
• Cross-sell and up-sell to existing leads and clients.
• Be proactive in adding value to clients by out-of-the-box problem-solving to contribute to their overall success beyond just closing a sale. 
• Examine demographic data and JICMail statistics to formulate effective direct marketing campaigns for businesses of various sizes across the UK (and occasionally worldwide).
• Liaise with relevant internal functions and key suppliers to ensure prompt execution of clients' orders. 

KPIs: A Sales Consultant's KPIs are:

1. Value of GP from sales p/m
2. No. of multi-stage campaigns or subscriptions signed p/m 
3. No. of 5* testimonials received p/m

What You'll Need to Thrive in This Role: 

• Educated to degree level
• Exceptional communication skills (written and verbal)
• Able to build effective relationships at every level
• Keen problem-solver
• Eager to learn and a strong desire to succeed - with a competitive edge!
• Customer-facing experience is beneficial
• Hard-working & tenacious
• Highly organised, with excellent attention to detail 
• Energetic and enthusiastic with the ability to act on own initiative

What's in it For You?

• Competitive salary starting at £22k
• Opportunity to advance salary with rewarding bonuses
• Regular salary reviews
• Fantastic externally accredited B2B sales training programme, ultimately leading to a second degree (optional)
• Coaching, mentoring and development opportunities
• Social events throughout the year
• Team building days out
• Refer a friend scheme (seasonal)
• Contributory company pension scheme 
• Onsite parking
• Cycle to work scheme

Contribute to the Team:

• Assist other colleagues with their duties where needed. 
• Contribute to strategy as a whole, particularly sales and marketing, including blog writing, social media posts and PR. 
• Attend and contribute to 1-on-1 and department meetings.
• Attend staff socials as much as possible. 
• Partake in internal and external training covering our services and performance enhancement (e.g. sales training and creating compelling artwork).

Basic Job Details:

Start Date: From w/c 16/5/22.
Contract: Permanent, with a three month probation period.
Hours: Full-time, 40 hours p/w, Monday - Friday.
Salary: Starting at £22,000, plus bonuses.        
On successfully passing your probation period, you will also be entitled to join our Pension Scheme.