Level 3 IT Apprenticeship

Job Overview

The Flow Group provides multiple marketing and fulfilment services, including direct mail, hybrid mail and pick & pack. A robust and ever-evolving technology-based foundation supports all our services. Thanks to continual growth, we are looking for an IT savvy apprentice to join our Technology Department. The role will be diverse, fast-paced and exciting for anyone wishing to excel in the IT and Software Development arena.

Job Role

1. Maintaining of internal servers, including the Exchange server, fileserver database servers and Firewall 

2. Keeping all desktop PCs and Mac up to date with the latest patches 

3. Maintaining our IT security, keeping antivirus and anti-malware software up to date on desktops and the Firewall

4. Daily checking of scheduled backups

5. Weekly manual backups

6. Comprehensive learning of our network structure so you can help with reorganising and any ongoing maintenance

7. Programming of VOIP phones

8. Installation and setup of any new IT equipment, including desktops, tablets, desktop phones and print equipment

9. Maintaining the internal asset database detailing all active IT equipment

10. Involvement in pre-production elements for specific services

Our Purpose

Our company purpose is to educate, advise and provide solutions for our customers to build their business as simply as possible. 

Our Core Values

Every new lead or existing client should come away convinced about our core values:

  1. "This will build my business."
  2. "This is a no-brainer decision."
  3. "I was advised and educated, rather than sold to."

Our Brand Promise

Everything we do is to make life simpler, faster and cheaper for our new leads and existing customers.

Basic Job Details

Start Date: From w/c 13/12/21.

Contract: Permanent, with a 3 month probation period.

Hours: Full-time, 40 hours per week Monday-Friday.

Salary: Starting at £4.50 p/h. This will increase to £5.50 p/h on successfully passing your probation period. You will also be entitled to join our Pension Scheme.